Course description

This practical, beginner-friendly course — An Introduction to Telehealth and Telemedicine: Practicing Medicine and Healthcare Online — equips clinicians, allied health professionals, healthcare managers, health tech entrepreneurs, and students with the knowledge and skills needed to deliver safe, effective care remotely.

You will learn what telehealth and telemedicine are, how they differ, and how they integrate into traditional care pathways. The course covers core clinical workflows (triage, virtual consultation, remote monitoring), technology stacks (video platforms, EHR integration, medical devices), plus ethical, legal and regulatory considerations (consent, licensure, reimbursement, cross-border practice). Practical modules teach patient-centered communication online, clinical documentation for virtual visits, quality and safety considerations, and steps to design and implement a telehealth service.

Learning is hands-on and applied: simulated case scenarios, checklist templates for consultations, sample consent forms, privacy/security checklists, and implementation roadmaps you can adapt to your setting. Whether you’re preparing to incorporate telemedicine into a clinic, launching a telehealth program, or evaluating remote care solutions, this course gives actionable guidance and tools to start confidently.

What will i learn?

• Define telehealth and telemedicine and distinguish common service delivery models.
• Map a telemedicine clinical workflow including triage, consultation, documentation, and follow-up.
• Select appropriate telehealth technologies and describe basic integration points with EHRs and medical devices.
• Apply best practices for patient-centered communication in virtual visits.
• Identify key legal, regulatory, and reimbursement issues relevant to telehealth in their region and outline steps for compliance.
• Implement basic privacy and security measures for virtual care (consent, secure connections, data handling).
• Create an operational checklist and simple implementation plan for launching or improving a telehealth service.
• Evaluate telehealth program performance using core quality and outcome indicators.

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